OFFICE HOURS AND APPOINTMENTS
Our office hours are as follows – Monday through Friday, 8:15 a.m. – 5:15 p.m. and closed for lunch 11:15 a.m. – 12:45 p.m. Phones are answered between 8:15 a.m. to 11:15 a.m. and 12:45 p.m. to 4:30 p.m. Monday through Friday.
We are open on Saturdays after Labor Day weekend to Memorial Day weekend,
8:30 a.m. – 10:30 a.m.
Office visits should be made by appointment only so that you don’t have to wait long periods in the office with a sick child and so we can be prepared to see you as soon as possible when you arrive. We do strive to be on time with our scheduled appointments. We also ask our patients to arrive on time for their appointments so as to not compromise their appointments and appointments of other patients. If you have scheduled an appointment that you are unable to keep, please call us 1 hour in advance so that we may fill that appointment slot with another sick child.
Routine check ups and physicals are scheduled in advance. We try to have our appointment schedule 3 to 6 months out so that you can schedule these appointments well in advance. We do our best to accommodate your busy family schedules. We do require that you cancel these appointments 24 hours in advance. Please choose your appointment time wisely. All new patients and routine check up appointments require a parent or legal guardian to be present.
Our office strives to be on time for your scheduled appointment therefore it is important for patients to also be on time. Arriving 10 minutes prior to the actual appointment time is recommended so that we may update any patient or insurance information for you. In the event that you would arrive more than 15 minutes past your scheduled appointment time, you will be asked to reschedule.
Sick calls – For children who are ill and need attention the same day, please call between 8:15 to 10:30 a.m. Please don’t wait until late afternoon to call about a child who was ill during the day.
Routine calls – After 10:30 a.m. daily, parents may call at this time to arrange well child appointments, check-ups, and take messages for the doctor regarding less urgent problems and requests for prescriptions.
Emergency calls – These calls can be placed at anytime.
Calls after office hours – Someone will be available through our answering service 24 hours a day including weekends and holidays for calls concerning ill children and emergencies. Call our office number, (812) 282-1367.
WHEN TO CALL THE DOCTOR
At times you may find it difficult to decide when your child needs attention. At these times you should feel free to call us and describe in detail what your concerns are. The more you are able to tell us, the more accurate and meaningful our advice will be. Information to have when making your call would be your child’s age, weight, symptoms, temperature and how it was taken (oral, axillary, rectal), any medication allergies, medications you are giving your child and your pharmacy name and phone number. Please have a pen and paper available to write down any instructions.
Signs and symptoms to watch for include:
1) Irritability and inactivity which persists
2) Unusual rash
3) Fever (rectal temperature greater than 101)
4) Lack of appetite
7) Crying that can’t be soothed
Prescription refills are only processed during regular office hours, Monday through Friday. For faster service and for your convenience, please call your pharmacy and they will fax us a refill request. Please allow a full 24 hours to process any prescription refill.
If you choose to leave a message on our refill line, the following information is needed in order to process your refill:
1) Patient’s name, spelling included
2) Date of birth
3) Medication name and strength
4) Dosage instructions
5) Pharmacy name, location and phone # with area code
6) Your daytime phone #
7) Any known medication allergies
Any missing information may result in your prescription refill being delayed in processing.